TENANTS

• Emergency maintenance: Call 518-454-9800
• Non-emergency maintenance: Submit work order Property Meld - Work Order System

• Rent issues (portal access, incorrect rent, trouble paying rent): Rent Issues Form
• Pay rent, receipts, documents: Tenant Portal - Rent Manager

 

PROPERTY OWNERS

• Maintenance requests: Owner Maintenance Request Form

• Maintenance & rehab updates: Property Meld - Work Order System
• Accounting questions: Owner Accounting Questions
• New owner / property onboarding: New Owner or Property Onboarding

 

VENDORS

• Payment info / ACH / W-9 / payment status: Vendor Payment Info
• Vendor application / hiring: Vendor Application

 

LEASING & GENERAL

• Available units & scheduling: Available Units